#1 Feb. 3, 2014 13:59:00

SunnySouthwell
Registered: 2014-01-22
Posts: 22
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Firefox Not Importing


I've tried importing my CSV data while using the Firefox browser but after clicking on ‘Import’ I get the messages ‘The connection was reset’ and ‘The connection to the server was reset while the page was loading’. 


I can import fine using Internet Explorer.  Is anyone else having problems using Firefox ?


Steve   URN 6390








Edited SunnySouthwell (Feb. 3, 2014 13:59:00)

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#2 April 1, 2014 21:51:00

SunnySouthwell
Registered: 2014-01-22
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Firefox Not Importing


I've just found out that the Predictor Tool doesn't display correctly in my Firefox, but Internet Explorer is fine.  Is anyone else having problems with Forefox and this website ?


Steve    URN6390 Southwell 





Edited SunnySouthwell (April 1, 2014 21:51:00)

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#3 April 2, 2014 09:34:00

Jamie
Registered: 2012-06-15
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Firefox Not Importing


Hi Steve,


We had one or two issues with Firefox when testing the predictor tool but we thought these had all been resolved. Could you please send me a screen shot (solar@sheffield.ac.uk) of what you see in Firefox so I can open a ticket with the site developer?


Thanks,


Jamie (SSF Team)







Jamie Taylor (Sheffield Solar Team)

Edited Jamie (April 2, 2014 09:34:00)

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#4 April 2, 2014 16:50:00

SunnySouthwell
Registered: 2014-01-22
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Firefox Not Importing


Please ignore my previous posting.  I have no idea why, but today I get a proper display from the predictor tool using Firefox whereas yesterday I didn't.


Sorry to have bothered you.


Steve    URN6390 Southwell





Edited SunnySouthwell (April 2, 2014 16:50:00)

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